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ME314 |
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Good Products, Bad Products |
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3-4 |
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Beach David W. |
Successful products are designed to meet user needs and preferences and are built to superb quality. The use of measurement and statistical tools to reduce variability to six sigma levels is the foundation for manufactured product success. Once that foundation is in place, the strength of human response becomes the key factor in product success. In Good Products, Bad Products, you will study the human aspects of product quality: emotional response, human fit, aesthetics, cultural relationships, and environmental opportunities.